Chetan Chhangani

Product manager in HR tech, focused on onboarding, document validation, and operational workflows.

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Resume Snapshot

Resume

Recruiter-friendly resume for a product manager who delivers clarity inside compliance-heavy HR tech onboarding and operational workflows.

Professional Summary

Most recently Product Manager / Associate Product Manager at Certif-ID, with practical ownership over compliance-heavy HR tech experiences across candidate onboarding, document validation, and operational workflows. I translate ambiguous constraints into measurable activation, adoption, and operational improvements by aligning engineering, compliance, operations, and design around clear tradeoffs.

Core Strengths

  • Compliance-first product discovery and decision alignment.
  • Mobile and web onboarding activation improvements.
  • Structured analytics, instrumentation, and experiment tracking.
  • Cross-functional delivery with compliance, operations, and engineering partners.
  • Translating regulatory requirements into PRDs, acceptance criteria, and validation logic.

Selected Experience

Certif-ID International GmbH

Product Manager / Associate Product Manager · Feb 2025 – Nov 2025

  • Owned roadmap prioritization, experimentation, and delivery cadence for mobile onboarding and activation while preserving compliance guardrails.
  • Worked with analytics and behavioral signals to unlock a 35% lift in onboarding conversion and a 24% lift in feature adoption, keeping mobile, web, and backend validation aligned.
  • Coordinated with design, engineering, compliance, and operations to frame tradeoffs, define APIs, and sequence releases under tight capacity constraints.

Product Management Intern · Oct 2024 – Jan 2025

  • Coordinated GDPR- and ISO 27001-aligned work streams, translated compliance requirements into structured briefs, and documented validation logic for candidate and partner workflows.
  • Mapped dependencies between mobile and web systems to expose operational risks ahead of feature delivery.

Working Student Product Owner · Feb 2024 – Sep 2024

  • Authored PRDs, acceptance criteria, and API expectations for document validation and candidate progression logic that operations teams rely on.
  • Partnered with backend, mobile, and sourcing partners to surface workflow dependencies and sequencing expectations.
  • Contributed to the automation that cut candidate profile validation time from 30–45 minutes to approximately five minutes.

Earlier Experience

  • Growth Marketer, TargetG - Digital Marketing Agency · Feb 2022 – Jun 2023: Improved audience engagement by 27% through funnel analysis, message testing, and structured experimentation.
  • Business Operations Manager, CEM Plywoods · Jun 2017 – Jun 2019: Worked directly on customer feedback, service issues, and operational coordination in a high-touch environment.
  • 35% onboarding conversion improvement while balancing compliance and engineering capacity.
  • 24% feature adoption lift driven by analytics-informed reprioritization.
  • Candidate validation automation that reduced per-profile work from roughly 30–45 minutes to five minutes, letting operations focus on higher-value program work.

Education

  • MSc Business Management & Project Management, Gisma University of Applied Sciences · 10/2023 – 11/2025 | Potsdam, Germany Thesis: An Analysis of Sprint Planning, Stakeholder Engagement, and Acceptance Criteria in Preventing Scope Creep in Agile SaaS Development.
  • Bachelor of Business Administration, Bangalore University · 07/2019 – 09/2022 | Bangalore, India.

Certifications

  • Certified Scrum Product Owner® (CSPO)
  • IBM Product Manager
  • Intermediate SQL

Languages

  • English
  • German
  • Hindi

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