Product work across AI-enabled workflows, analytics and operational products
A selection of product problems I have worked on, the decisions I owned, and the evidence behind the outcomes.
01
Reducing operational work with AI-assisted workflows
Redesigned a manual, document-heavy operational workflow using AI assistance, deterministic validation and human review.
View story25 min → 3–5 minHandling time
02510Records processed
Turning operational data into decision visibility
Turned fragmented operational data into a decision-support experience that helped teams understand performance, bottlenecks and where attention was required.
View story75Validated metrics
03Improving trust in AI-assisted discovery
Defined and evaluated product behaviour for AI-assisted discovery, turning broad expectations of relevance and correctness into repeatable product-quality criteria.
View story~90%CorrectnessInternal evaluation